An-Najah National University Hospital (NNUH) is seeking a qualified candidate to fill the following position:
Training and Retention Specialist
Key Job Duties and Responsibilities:
· Conduct NNUH-wide training needs assessment and identify skills or knowledge gaps that need to be addressed.
· Oversee and facilitate Onboarding and Orientation process for new hires as per NNUH’ Orientation policy and procedures;
· Follow up NNUH’s Learning Management System (LMS)- HR related modules;
· Establish and maintain good relationships with internal and external training providers.
· Schedule courses, timetabling and facilitate training programs;
· Handle logistics for training activities;
· Coordinate internal training compliance for the group by scheduling, organizing, and monitoring staff attendance;
· Assist in developing training materials and handouts;
· Coordinate accredited programs and regulatory training including enrolment, logging module completion and certification;
· Coordinate off-site training activities;
· Oversee and promote employee relations includes surveying, analyzing and reviewing employees to find and recommend areas for employee retention improvement;
· Compile and prepare reports and documents pertaining to employees training and retention; evaluates effectiveness and makes recommendations on areas of improvement;
· Assist in recruitment and Hiring processes;
· Communicate policies and procedures pertaining to Human Resources and benefits;
· Conduct exit interviews, summarizes findings, and discusses trends and concerns with senior management;
· Assist and coordinate human resources employees’ events;
· Offer consultation, facilitation, and resolution strategies for workplace issues;
· Follow up performance improvement plans inline with the performance appraisal recommendations as per the NNUH’s policy.
· Production of all related reports as requested;
· Perform any other HR related duties as assigned;
Education and Experience:
· Bachelor's degree, preferably in human resource management or equivalent combination of education, training and experience;
· At least (3) years’ experience in a similar role;
· Hands-on experience coordinating multiple training events in a corporate setting.
Required Skills/Abilities:
· Proven ability to complete full training cycle (Assess needs, plan, develop, coordinate, monitor and evaluate).
· Adequate knowledge of learning management systems and web delivery tools.
· Excellent verbal and written communication skills;
· Excellent interpersonal, counseling, and negotiation skills;
· Excellent customer service skills;
· Good understanding of recruiting and other human resources functions;
· Strong analytical and problem-solving skills;
· Proficient with Microsoft Office Suite or related software;
· Ability to work in a fast paced & busy office working environment;
· Ability to work alone, within a team and on own initiative.
Selection Process: Applicants shall be subjected to a pre-employment written exam. Those who pass the exam shall be qualified to the interviews.
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