Training and Retention Specialist

An-Najah National University Hospital (NNUH) is seeking a qualified candidate to fill the following position:

Training and Retention Specialist 

 

Key Job Duties and Responsibilities:

  ·  Conduct NNUH-wide training needs assessment and identify skills or knowledge gaps that need to be addressed.

  ·  Oversee and facilitate Onboarding and Orientation process for new hires as per NNUH’ Orientation policy and procedures;

  ·  Follow up NNUH’s Learning Management System (LMS)- HR related modules;

  ·  Establish and maintain good relationships with internal and external training providers.

  ·  Schedule courses, timetabling and facilitate training programs;

  ·  Handle logistics for training activities;

  ·  Coordinate internal training compliance for the group by scheduling, organizing, and monitoring staff attendance;

  ·  Assist in developing training materials and handouts;

  ·  Coordinate accredited programs and regulatory training including enrolment, logging module completion and certification;

  ·  Coordinate off-site training activities;

  ·  Oversee and promote employee relations includes surveying, analyzing and reviewing employees to find and recommend areas for employee retention improvement;

  ·  Compile and prepare reports and documents pertaining to employees training and retention; evaluates effectiveness and makes recommendations on areas of improvement;

  ·  Assist in recruitment and Hiring processes;

  ·  Communicate policies and procedures pertaining to Human Resources and benefits;

  ·  Conduct exit interviews, summarizes findings, and discusses trends and concerns with senior management;

  ·  Assist and coordinate human resources employees’ events;

  ·  Offer consultation, facilitation, and resolution strategies for workplace issues;

  ·  Follow up performance improvement plans inline with the performance appraisal recommendations as per the NNUH’s policy.

  ·  Production of all related reports as requested;

  ·  Perform any other HR related duties as assigned;

 

Education and Experience:

   ·  Bachelor's degree, preferably in human resource management or equivalent combination of education, training and experience;

   ·  At least (3) years’ experience in a similar role;

   ·  Hands-on experience coordinating multiple training events in a corporate setting.

 

Required Skills/Abilities:

   ·  Proven ability to complete full training cycle (Assess needs, plan, develop, coordinate, monitor and evaluate).

   ·  Adequate knowledge of learning management systems and web delivery tools.

   ·  Excellent verbal and written communication skills;

   ·  Excellent interpersonal, counseling, and negotiation skills;

   ·  Excellent customer service skills;

   ·  Good understanding of recruiting and other human resources functions;

   ·  Strong analytical and problem-solving skills;

   ·  Proficient with Microsoft Office Suite or related software;

   ·  Ability to work in a fast paced & busy office working environment;

   ·  Ability to work alone, within a team and on own initiative.

 

Selection Process: Applicants shall be subjected to a pre-employment written exam. Those who pass the exam shall be qualified to the interviews.

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